Privacy Policy

Effective Date: August 1, 2025

Introduction

At Embedify™, we are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our integration platform services.

This Privacy Policy provides information about data we collect, use, and share, and our commitment to using the personal information we collect in a respectful fashion. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to:

  • Our website (embedify.net and any subdomains)
  • The Embedify integration platform and related services
  • Any communications between you and Embedify
  • Information collected through our contact forms, early access programs, and customer interactions

This policy does not apply to third-party websites or services that may be linked from our site or to the extent Embedify processes personal information while performing the role of a service provider or processor on behalf of our customers. We are not responsible for the privacy practices of our customers, which may differ from those explained in this privacy policy.

2. What Personal Information Do We Gather?

We collect the following types of personal information:

Information You Provide Directly:
  • Contact Information: Name, email address, company name, job title
  • Communication Data: Messages sent through contact forms, support requests, or direct communications
  • Account Information: When you create an account (username, password, profile information)
  • Business Information: Company details, integration requirements, technical specifications
Information Collected Automatically:
  • Technical Data: IP address, browser type, device information, operating system
  • Usage Data: Pages visited, time spent on site, click patterns, referral sources
  • Log Data: Server logs, access times, error reports
Platform Usage Data (When Service is Active):
  • Integration Data: Configuration settings, connection details, usage patterns
  • Performance Data: System performance metrics, error logs, processing statistics
  • Billing Information: Usage-based billing data, payment processing information

3. How Do We Collect Your Personal Information?

We collect personal information through:

  • Direct Interactions: Contact forms, early access signups, email communications, phone calls
  • Website Usage: Cookies, web beacons, analytics tools, log files
  • Platform Usage: When you use Embedify services (post-launch)
  • Third-Party Sources: Business contact information from legitimate business directories
  • Partner Referrals: Information shared by authorized business partners

4. How Do We Use Your Personal Information?

We use your personal information for:

Service Delivery:
  • Providing and maintaining our integration platform services
  • Processing your requests and communications
  • Delivering customer support and technical assistance
  • Managing your account and billing
Business Operations:
  • Improving our services and developing new features
  • Analyzing usage patterns and platform performance
  • Conducting research and analytics
  • Ensuring security and preventing fraud
Communications:
  • Responding to your inquiries and support requests
  • Sending service updates, security alerts, and technical notices
  • Providing marketing communications (with your consent)
  • Notifying you about platform updates and new features
Legal Compliance:
  • Complying with applicable laws and regulations
  • Protecting our rights and interests
  • Resolving disputes and enforcing agreements

5. How Long Do We Retain Your Data?

We retain personal information for different periods based on the type of data and purpose:

  • Contact Inquiries: 3 years after last communication
  • Account Information: Duration of account plus 7 years for business records
  • Usage Data: 2 years for analytics purposes
  • Security Logs: 1 year for security monitoring
  • Billing Records: 7 years as required by law
  • Legal Compliance: As required by applicable laws

We will delete or anonymize personal information when it is no longer needed for legitimate business purposes.

6. Do We Share Your Information with Outside Parties?

We do not sell your personal information. We may share your information in limited circumstances:

Service Providers:
  • Cloud hosting providers (AWS)
  • Email service providers
  • Analytics services
  • Payment processors (when applicable)
  • Customer support tools
Business Partners:
  • Authorized integration partners (with your consent)
  • Resellers and distributors (with your consent)
Legal Requirements:
  • To comply with legal obligations
  • To protect our rights or safety
  • In connection with business transactions (mergers, acquisitions)
  • With your explicit consent

All third parties are required to maintain appropriate security measures and use your information only for specified purposes.

7. What About Security?

We implement comprehensive security measures to protect your personal information:

Technical Safeguards:
  • Encryption of data in transit and at rest
  • Secure data centers and infrastructure (AWS)
  • Regular security assessments and monitoring
  • Access controls and authentication systems
Organizational Safeguards:
  • Employee training on data protection
  • Regular security policy updates
  • Incident response procedures
  • Vendor security requirements

While we use industry-standard security measures, no system is completely secure. We cannot guarantee absolute security of your information.

8. Do We Give You Access to Your Information?

You have the right to:

  • Access: Request copies of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Restriction: Limit how we process your information
  • Objection: Object to certain types of processing

To exercise these rights, contact us at info@embedify.net

9. Using Your Personal Information to Contact You

We may contact you for:

  • Service Communications: Account updates, security alerts, technical notices
  • Marketing Communications: Product updates, industry insights, promotional content (with consent)
  • Support Communications: Responses to your inquiries and support requests

You can opt out of marketing communications at any time while still receiving essential service communications.

10. How Can You Unsubscribe from Our Database?

You can unsubscribe from our communications by:

  • Clicking the "unsubscribe" link in any marketing email
  • Contacting us at info@embedify.net
  • Managing preferences in your account settings (when available)
  • Calling our support team

We will process unsubscribe requests within 10 business days. You may also opt-out from receiving newsletter or promotional communications by following the instructions included in each newsletter or communication.

11. Cookies and Other Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and features
  • Improve website functionality and security
Types of Cookies:
  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage
  • Marketing Cookies: Used for advertising and personalization
  • Preference Cookies: Remember your choices and settings

You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.

12. Behavioral Targeting/Re-Targeting

We may use behavioral targeting and re-targeting to:

  • Show relevant advertisements on other websites
  • Personalize content based on your interests
  • Improve marketing effectiveness

You can opt out of behavioral advertising through:

  • Browser settings and privacy controls
  • Industry opt-out tools (NAI, DAA)
  • Direct communication with us

13. Blog

Our website may include a blog with comment functionality. Information posted in blog comments is public and may be viewed by other users. We are not responsible for personal information you choose to disclose publicly through blog comments.

14. Social Media Widgets

Our website may include social media widgets (LinkedIn, Twitter, etc.). These widgets may collect information about your visit and set cookies. Social media widgets are governed by the privacy policies of the respective social media companies.

15. General Data Protection Regulation (GDPR)

If you are located in the European Union, you have additional rights under GDPR:

Legal Basis for Processing:
  • Consent: When you provide explicit consent
  • Contract: To fulfill our contractual obligations
  • Legitimate Interest: For business operations and improvements
  • Legal Compliance: To meet legal requirements
Additional Rights:
  • Right to withdraw consent at any time
  • Right to lodge a complaint with supervisory authorities
  • Right to data portability in machine-readable format
Data Transfers:

We may transfer your data outside the EU using appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

16. California Consumer Privacy Act (CCPA)

If you are a California resident, you have specific rights under CCPA:

Your Rights:
  • Right to Know: What personal information we collect and how we use it
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt out of the sale of personal information
  • Right to Non-Discrimination: Not be discriminated against for exercising your rights
Information Disclosure:
  • We do not sell personal information to third parties
  • We may share information with service providers for business purposes
  • We collect information as described in Section 2 of this policy

To exercise your CCPA rights, contact us at info@embedify.net

17. International Data Transfers

Embedify operates globally and may transfer your personal information across borders. We use AWS infrastructure across multiple regions (Americas, EMEA, APAC) and ensure appropriate safeguards for international transfers in accordance with applicable data protection laws.

18. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it immediately.

19. Updating This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Providing notice through our platform

Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

20. Contact Information

For privacy-related questions, concerns, or requests, please contact us:

  • Email: info@embedify.net

For GDPR-related inquiries, you may also contact your local data protection authority.